Udaan - Process Analyst - Alliances & Partnership - IIM/MDI/ISB/FMS

About Udaan:

Udaan is a B2B eCommerce platform that brings traders, wholesalers, distributors, retailers, and manufacturers in India on to a single platform. Our goal is to make - doing business- easy in India & make B2B commerce convenient and efficient.

Udaan Capital is the NBFC arm of Udaan & offers credit services to buyers and sellers on and off Udaan's B2B eCommerce platform to grow their business further. This space is largely untapped with less than 10% of MSMEs having access to working capital loans from Financial institutions. In this way, Udaan is uniquely positioned to formalize & scale trade credit.

Job Responsibilities :

- Working with Financial Institutions such as Banks and NBFCs to launch credit products on the udaan Capital platform

- Responsible for designing, rolling out, troubleshooting and scaling the process for successful partnerships

- Identification and problem-solving steep impact opportunities across the lending partnership processes

- Understanding and being sensitive to the needs and challenges of stakeholders

Role Context :

Process analysts are solution architects working very closely with the business to identify and solve steep impact opportunities. They understand the business objective, apply current process/operations understanding and rely on data to devise the right process solutions. They also work as program managers for rolling out engagements and work on driving adherence before handing them over to operations.

KRAs of the role :

- Solution design and implementation - Understanding business problems and driving roll out of high impact processes

- Stakeholder Management - Align stakeholders, internal and external, for a quick go live while achieving the desired outcomes

- Troubleshooting - Identifying and fixing areas where the process is weak/failing (on any of the four dimensions - accuracy, capacity, cost, speed)
 
Functional Competencies :

- Domain expertise - Have key insights on credit products offered by banks and NBFCs

- Problem solving - Identify problems related to speed or the desired outcome and work towards resolution

- Stakeholder Management - Understand and be sensitive to the needs and challenges of stakeholders (internal and external). Good presentation skills

- Cross-functional integration - Understand different functions- processes and metrics and collaborate with them.

- Analytical ability - Understand, generate and rely on data backed insights. Comfortable in dealing with large data to understand trends / possible solutions

- Process & detail orientation - High attention to detail with commitment to accuracy & process

- People Skills: Ability to support peer group and communicate clearly

- Technical Expertise: Subject matter expertise in one or two sub-areas of area of expertise backed by practical experience.

Candidate Profile

- Should possess basic project management skills

- Should have between 2-6 years of experience in product design/ process management /operations problems; preferably with a Fintech dealing with banks and NBFCs

- Minimum Qualification: B.Tech from a Tier-1 college

- Preferred Qualification: MBA from a Tier-1 college

- Must have experience in leading projects involving solution design, improvement and roll out

More About us

- Founded in 2016, we operate across categories including lifestyle, electronics, home and kitchen, staples, fruits and vegetables, FMCG, toys, and general merchandise. Our platform enables small manufacturers, farmers, mills, and brands to market and sell their products across the country with 100% payment security and complete transparency. While doing so, it enables small businesses such as shopkeepers, kirana, restaurants, street vendors, chemists, offices, small factories, contractors, etc. to source from a large selection of products at the best prices from all over the country through the udaan App. Our e-commerce platform has enabled logistics and provides fast, low-cost, low-wastage, highly-reliable shipping and delivery of products across India. udaan Capital, the Non-Banking Finance Company (NBFC) arm focuses on Small and Medium Enterprise (SME) financing services, provides financial products for sellers and buyers to grow their business. udaan is headquartered in Bangalore and has a network of over a million retailers across 900+ cities connected to over 20,000+ sellers.

Follow us on LinkedIn to learn more about us & stay updated with what's happening at Udaan !!

To become part of our growth story, visit our career website https://careers.udaan.com/#!/ and apply to relevant opportunities that are open at the moment !!