Udaan - Lead - Internal Communications

Udaan - Lead - Internal Communications

About udaan :

- udaan is about making business easy in India, about making B2Bcommerce convenient and efficient. We believe B2B is the new B2C in India.

- India has 50m+ SMBs, who form core of Indian economy and society. They are the entrepreneurial pulse of India. We believe internet is a great equalizing platform. We want to bring our energies together in bringing power of Internet to these millions of entrepreneurs.

- udaan is a B2B trade platform for small & medium businesses in India. It brings traders, wholesalers, distributors, retailers and manufacturers in India on to a single platform. At udaan we are looking to create a fundamentally disruptive value proposition for small and medium businesses across India.

Founders Profile :

Amod Malviya : Alumnus of IIT Kharagpur. Ex CTO at Flipkart. He was responsible for building Flipkart's Techstack across functions from scratch. He is one of the most renowned leaders in the tech space in India and is a major proponent of Open source.

Sujeet Kumar : Alumnus of IIT Delhi. Ex-President (COO) at Flipkart. Third Employee at Flipkart and established the business from scratch. He led business, and supply chain and was responsible for introducing COD in India and also set up Flipkart's own supply chain network Ekart.

Vaibhav Gupta : An alumnus of IIT Delhi and Darden School of Business. Ex McKinsey and Ex SVP Finance, Analytics and Strategy at Flipkart. Led product, supply chain, business finance and strategy.

About the role :

Function : HR

Location : Bangalore

Reports to : Lead - COE, Employer Branding & Campus Relations

Team Composition : Individual contributor

Travel Frequency : None

Role Context :

- We are looking for an effective and strong communicator with a passion for culture and community to develop and manage Internal Communications strategy for udaan. This is a critical role for growth of the organisation given the exponential expansion plans at hand.

- The incumbent will curate strategic messaging and content that engages and builds credibility with employees, customers, and partners.

Job Responsibilities:

- Develop strategic messaging for internal and external communications on behalf of udaan, bringing the right information and insights into each communication initiative.

- Develop communication content for a variety of channels, including (but not limited to) organizational emails, podcasts, videos, keynotes, and town hall meetings.

- Create compelling, executive-level presentation materials (slides, scripts, messaging documents, videos, visuals and customer stories) for both internal and external speaking engagements.

- Work across teams to design and execute a cross functional communication strategy to support efficiency and productivity.

- Assimilate inputs from leaders across the business to craft a compelling story with a singular voice, and manage the narrative life cycle from discovery through to final deliverable.

- Over time, creation and management of metrics to understand readership and impact associated to communications strategy initiatives and programs.

Functional Competencies :

- Collaborative Skills: Work closely and coordinate with the Internal and external teams to create success. She/he should be able to seamlessly navigate these relationship dynamics in a high growth, young, agile business environment.

- Stakeholder and Project Management Skills: Managing internal stakeholders and external agencies, and multiple campaigns and projects at once. Must be comfortable in fast-paced, deadline-driven environment and able to manage priorities well.

- Out of Box Thinking: Provide and implement business-focused solutions within time/cost restraints. Demonstrate original thinking in execution of role.

- Attention to Detail: High attention to detail with commitment to accuracy & process.

Candidate Profile:

- Must have 4 to 6 years of professional experience in internal communications role in high quality work environments.

- A demonstrated ability to synthesize complex concepts, formulate a clear point of view, and write concise and compelling narratives.

- Strong interpersonal and influencing skills.

- Excellent oral and written communications.

- Excellent working knowledge of Microsoft Power Point and Google Slides.