20/09 Human Resource
HR at Udaan

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Udaan - Collections Role - B2B Accounts (8-15 yrs)

Gurgaon/Gurugram Job Code: 849770

Key Responsibilities:

- Strategizing and driving collections across the zone for key B2B accounts

- Managing & meeting collection targets from past due months across the collection buckets.

- Collection targets to be achieved from high value cases

- Improvement of the collection cost metric, i.e. cost incurred for every rupee collected.

- Ensure collection operations in the assigned TAT

- High customer satisfaction in terms of service.

- Compliance on code of conduct.

Candidate Profile: 

- Must have a minimum of 8 to 15 years of experience of working in process oriented and fast paced work environments. Experience must include entrepreneurial and/or credit collections stints.

- Must have thorough understanding of hard bucket collections.

- Must have managed large loan ticket size from key B2B accounts.

- Experience in BFSI or fintech industries is preferred.

- Having prior commercial vehicle experience will be an added advantage.

- Must have full time MBA education background.

Women-friendly workplace:

Maternity and Paternity Benefits

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