Manasi Chadha, Head of Customer Experience, India & South Asia

Prabhjeet Singh, Sr. Director India Operations

Nandini Maheshwari, Sr. Director, APAC Business Development

Megha Yethadka, Sr. Director, PgM Tech

Shilpa Bangera, Sr. Manager, Account Management, New York

Saskia de Jongh, Sr. Director, RGM, UberEats APAC

Senior Regional Operations Manager, INSA Mobility About the Role Uber's IndiaSA Safety Operations Team is dedicated to reducing incidents and improving safety for all of our users on the platform. As part of this role, you'll work with the regional rides leadership, the global Safety Operations team and other key functions such as Product, Policy and Legal to support the business in achieving its safety objectives in line with community and regulatory expectations. Multiple complexities in relation to the competitive landscape, the rapidly evolving regulatory environment, and the cultural and social nuances make the InSA market quite challenging to manage from a safety standpoint. Defending our social license to operate within this environment by constantly anticipating emerging risks is a key aspect. You'll be working in a unique, fast paced and agile environment, requiring you to think outside the 'traditional safety box' to develop new and innovative ways to better manage safety through leveraging our technology and data. You will interpret safety data, recommend action, manage delivery of products and technological solutions and inform the integration of safety policies and standards. The right candidate is a self starter who isn't afraid to roll up their sleeves to get the job done. You should love to hack solutions together and think creatively to solve operationally complex problems. What You'll Do: - Raise the bar on safety for our riders and drivers, by bringing in new ideas and best practice from other similar industries with the aim of improving trust in Uber's commitment to safety - Quantify key safety risks and controls in the region in relation to establishing driver identity and create a strategic framework to manage these risks - Drive innovation, planning and design of sophisticated identity solutions - Work with product and engineering teams to build innovative technology solutions that support our driver screenings operations and reduces safety incidents on the platform - Develop deep subject matter mastery of factors which contribute to increasing access related risks on the platform, and act as key point person / advisor for cross-functional issues and initiatives. - Be the glue that brings teams together across Product, Legal, Policy, Marketplace, Driver Operations, and other functions to drive decisions on strategically important questions relevant for incident safety, and deliver on shared goals and priorities. What You'll Need: - A postgraduate degree from a reputed institution with 4-6 years of experience in Consulting, Business Strategy, Operations, or similar functions with a proven track record in using data to drive decision making - A customer-focused (almost obsessed) mindset to truly make every experience magical - Analytical skills, excellent time-management and organisational habits - Data-driven decision making ability & sound judgment through analytical thinking to assess project performance & business impact. - The ability to clearly communicate and present information to stakeholders across all levels of the business - Creative mindset that enjoys experimentation and is willing to take bold bets despite risk of failure - Experience creating and optimising processes - Ability to take initiative in a constantly-changing work environment and adopt a generalist do-what-it-takes mindset Basic Qualifications: - Program management experience - Prior experience in a similar industry or safety operations is preferred but not a must-have - Proficiency in SQL

Gurgaon/Gurugram

Uber - Senior Regional Manager - Safety Operations - INSA Mobility 

Uber - Senior Regional Manager - Safety Operations - INSA Mobility  ,Job Description for Uber - Senior Regional Manager - Safety Operations - INSA Mobility  in Uber in  Gurgaon/Gurugram for (5-9) years of experience. Apply Now!

Job Description for Uber - Senior Regional Manager - Safety Operations - INSA Mobility  in Uber in  Gurgaon/Gurugram for (5-9) years of experience. Apply Now!