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24/06 HR
Senior Human Resource at Twixor

Views:36 Applications:7 Rec. Actions:Recruiter Actions:6

Twixor - Solution Head (5-8 yrs)

Bangalore Job Code: 1115940

About TWIXOR: We are a technology platform with 6 global patents with AI-driven omni-channel customer experience space.

HQ in Singapore and founded in 2014, we have recently raised USD 2.4 Million Series A funding from Silicon Valley based VC and are looking to attract top talent to drive global expansion. Twixor is a conversational process automation platform that extends business processes to customers, suppliers, and partners, uniquely combining zero-code messaging and low-code process automation, and providing better AI driven cognitive experiences. Twixor simplifies the way businesses integrate consumer interactions/engagements into their business processes. We truly enable business transactions on preferred messaging and digital messaging platforms like WhatsApp, FB Messenger, SMS and others, with accelerated deployment cycles, and lower implementation and maintenance costs.

HQ in Singapore, Twixor has been awarded 6 global patents, and is seeing exponential growth. Twixor has a global clientele and works with several small and mid-sized firms, and with large global Fortune 500 enterprises, across industries. Partners and clients include SBI, Axis Bank, YesBank, Invest Bank, VPS Healthcare, Panasonic, Etisalat, Air India, Kohler, Iffco-Tokio, EaseMyTrip, Rapido, Croma, Procter & Gamble, and several others

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Role: Solution Head

Job Description:

As a Solutions Head, you will interpret and translate client requirements/demands into solutions that can be pre-configured, on our next generation platforms (Twixor AIM & Twixor Compute). You will drive technical strategy for vertical solutions that will be conceived and pre-built on our platform and provide strategic insights to our team and act as the trusted advisor for our customers and drive deep technical engagement. We are looking for someone with extensive experience in SAAS, with working experience on converting whitespaces into industry specific solutions that drives AI driven conversational platform adoption.

Job Responsibilities:

- Conceive, Model, Design and Architect end to end solutions that could drive faster offtake of our platform (Twixor AIM & Twixor Compute).

- Visualize UI/UX and end user experience for conceived solutions

- Analyse market demand and revenue potential for solutions conceived

- Aligning solution architecture (including a statement of work, schedules, and other contractual documents) with final terms and conditions

- Provide architectural guidance

- Working closely with product owners to help gather and refine requirements for upcoming product features

- Propel discussions with senior technical and management personnel within customers and driving value creation and shaping technical solutions as per the needs

- Keep abreast of sales trends to increase credibility in the industry and gather market insights, product feedback and frequently update the product teams on the new requirements


- 8+ years of experience in conceiving and defining industry specific vertical solution, preferably in a SAAS platform

- Track record of design, implementation, or consulting experience in applications and infrastructures

- Experience in implementation of security and data protection

- Experience managing multiple services and modules with distributed and scalable systems

- Pilot processes to directly influence the overall Product development and improve the way our customers use our solutions

- Technical fluency, understanding and discussing architectural concepts and provide guidance for implementation strategies

- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients

- Drive existing and new product feature adoption

- Work cross-functionally in collaboration with different departments, including Product, Engineering, Professional Services, Support, and Marketing to address issues, questions, and requests

- Desire to innovate

- Strong attention to detail

- Ability to communicate clearly and professionally, in writing and orally

- Nice to Have: Experience working with product-based companies for international customers

- Nice to Have: Prior experience working with growth stage companies

- Location: Bangalore or Chennai, India

- Notice Period: 30 days or Immediate

Women-friendly workplace:

Maternity and Paternity Benefits

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