Turtlemint - Manager - Customer Success

Responsibilities:

- Manage multiple large, complex projects and/or programs through a team.

- Build relationships at CXO and other levels in the organisation

- Understand customer needs, map to our solution, and work with tech team to resolve gaps

- Evangelise solution value and drive technology adoption programs

- Handle difficult customers or situations while building trust

- Work within a team environment with technology, sales and services peers

- Identify and close new business growth opportunities as per targets

Requirements:

1. Engineering degree with MBA preferred

2. 8 - 10 years in technology consulting/project management

3. Ability to roll up sleeves and do whatever it takes

4. Outstanding written/oral communication, analytical skills, and attention to detail

5. Should have had previous team management experience.