- Experience of daily retail operations i.e. KYC management, process of disbursement, E-Nach / NEFT process or mandates and banking cycle presentation with understanding of cash management
- Responsible for daily Bank Reconciliation and resolution of open items, monitoring collections, loan foreclosure / closure and relevant MIS reporting
- Credit Bureau reporting and managing activities like validations / dispute, in-depth analysis of the portfolio
- Timely co-ordination with banks, lenders and other external agencies, wherever required
- Should have worked on securitized portfolio including its servicing & monitoring collections
- Keeping up to date with the changes in law regarding loan procedures and other related retail banking works
- Documentation of all transactions, Prepare MIS and key reporting for management
- Co-ordination with the IT team for implementation of the system and to identify process gaps and correct the same
- Strong knowledge of retail financial services domain and various credit products
- Strong attention to details with strong proficiency in MS Office including Advanced Excel
- Strong oral and written communication skills
- Ability to work independently and with a team
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