Associate Consultant Recruitment at Change Leaders
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Transition Manager - BFS/BPO (2-4 yrs)
- To understand client current mode of operations due diligence, including process, people and technology.
- Coordinate the Business process analysis to drive the service process development.
- Develop the On-boarding and transition strategy and plan
- To coordinate and confirm on the goals and KPIs of the on-boarding and transition phase with client
- Build and lead the on-boarding and transition team, coordinate with cross-functional teams.
- To prepare and execute the training material for on-boarding.
- To Coordinate and work on the development and transformation of the service process
- Manage the development of the service pilot project.
- Coordinate and manage the seamless handover of operation process of the new on-boarded client.