Transition Lead - ERU/Telecom Domain - BPO

We are hiring Transition Lead(Telecom Domain) with the India's biggest IT and Services Firm for Kolkata location.

Job Role : Transition lead

Skill : Process Improvement (PI)

Experience : 8- 12 Years

Salary : Negotiable

Location : Kolkata

Job Description :

- Manage overall transition program performance across defined Transition Methodology and Phases

- Conduct detailed Transition Planning in accordance with Go-Live commitments.

- Monitor and Govern overall progress against the defined plan. Track and resolve issues, initiate corrective actions as appropriate to manage delays (if any) .

- Establish and manage relationship with client's business and project stakeholders. Manage expectations across key internal and external stakeholders of the project

- Ensure Transition deliverables in accordance to defined methodology with high level of quality, timeliness and within budget

- Manage and motivate the team for desired levels of performance and deliverable quality. Manage and resolve team conflicts, if any

- Identify, evaluate and manage risks through the transition lifecycle to avoid impact to timelines.

- Report transition progress at defined intervals to Management teams ( Client and Internal ) for effective governance and timely issue resolution

- Review and manage changes through the transition lifecycle

- Manage Transition tollgates as per schedule including effective handover to operations team.

- Document and share project learning's for continuous improvements.

Harshita
08602000203