Training Manager - Inside Sales - Healthcare

Job Description :

- Take complete ownership for developing, managing and training for the inside sales department

- Responsible for induction & orientation for new joiners, refresher training, soft skills training, sales training, product training & process training.

- Responsible to train tele/online sales team for an effective sales pitch. Listen and monitor the call logs with clients to understand training needs for the online sales team

- Prepare the training module & training calendar

- Understand the business model and devise the training plan accordingly

- Prepare effective training content and module as per business needs

- Conduct the evaluations to monitor the effectiveness of the training

- Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources.

- Ensure the financial objectives of the training are met

- Conduct periodic training need analysis

- Responsible for sales training

- Responsible for the performance of the new joiners for the first 30 meetings