Training Delivery Manager - Automotive OEM

1. Train the Trainers (Retainers / Clusters) on Products features & Benefits (both Personal & Commercial segments), Auto Basics and advanced Auto Technology using ILT as well as LMS courses

2. Skilling of all Retainer & Cluster Trainers on Product-wise Sales Stories, 6 Step DEMOs and Test Drives

3. Train the Trainers (Retainers / Clusters) on NEED ANALYSIS and OBJECTION HANDLING on both Personal & Commercial segment Products through ROLE PLAYS, CASE STUDY ANALYSIS, GROUP DISCUSSIONS etc.

4. Conduct certification of all Retainer & Cluster Trainers after every four months

5. Prepare & monitor IDPs for all Retainer & Cluster Trainers

6. Provide necessary inputs for designing innovative content for new product launches & existing products refreshes, Training programs and Certification Tools.

7.Understands Automotive Sales / Service operations / customer interactions; specifically at dealership level

8.Customer Focus

9.Result Orientation with Execution Excellence

10. Leveraging Human Capital

Qualifications - BE (Automobiles / Mechanical / Electrical) or MBA

Experience - 12-15 years (7-8 years Functional experience in Sales / Service / Product Planning / Product Development followed by 5-6 years experience in Automotive Training)

Reports to - General Manager - Knowledge Management

Location - Kandivali, Mumbai

Other Personal Competencies

1. Enthusiastic and team player

2. Willing to travel extensively

3. Good communication and presentation skills.