Trade Support Operations Role - Equities Trade Support Team

Trade Support Operations

Role and Responsibilities:

Reporting to Head of Operations - You will be a part of the Equities Trade support team and your role will be to provide effective operational support including trades confirmation, settlements & static maintenance.

The role holder shall ensure that the following objectives are met:

- Trade Confirmation is a time bound activity and the person on role has to ensure that timely and correct confirms are sent to the client in the desired mode defined by them.

- The role also involves interacting with Front office & overseas desks for allocations or trade related queries and liaising with clients/custodians for New Accounts, mismatches in trade nominal, allocations, economics etc.

- Act as backup to other functions including settlements, static maintenance & derivatives desk.

- Provide back office requirements for any regulatory changes or enhancements within the system. Also perform the system User Acceptance Test (UAT).

- Support and promotion of best practices within the Team via coaching and appropriate behavioral/communication techniques

- Management of Individual and Team competences through on-going communication and regular assessments

- You will be required to apply a professional levels of communication with external parties such as Clients, Front Offices, Peers and Colleagues and to apply a proper standards of conduct

Professional Skills and Experience :

- Bachelor's degree or equivalent professional qualification, preferably in Business or Finance.

- At least 3 to 5 years working experience in a securities firm, involving Client & intermediaries interaction.

- Experience in Client facing function (Relationship management, business support).

- Energetic, results-focused, change agent, with a strong work ethic.

- Ability to work to tight deadlines under pressure, while maintaining close attention to detail.

- Outstanding communication skills, capable of dealing with Clients and intermediaries at all levels.

- Excellent organizational and time management skills with a positive and pro-active - can do- attitude.

- Team player and people motivator.

- Interpersonal, collaborative, relationship building and influencing skills.

- Fluency in English, both written and spoken.

- Computer Skills - Should have advanced knowledge in Microsoft Excel, Word and Power Point including macros & functions.