Total Rewards Manager - BPO/KPO

Total Rewards Manager

Main Responsibilities :

Process Responsibilities:

- Apply knowledge/skills to support tasks related to all compensation disciplines, including - market intelligence, rewards planning and compensation ranges and benchmarks.

Rewards Planning :

- Standard/periodic reporting and analytics and year-end annual reporting and analytics.

- Annual activities - collaborate/recommend local comp guidelines, salary ranges, merit/promotion metrics, etc.

- Execute ad-hoc reporting for special projects and researching salary benchmarks

Market Intelligence (MI) :

- Survey selection process including job matching guidelines review/update, and market data procurement

- Market data analytics and reporting using salary survey tools

- Attend webinars conducted by vendor companies and consultants to keep up to date on data and market practice.

Compensation & Benefits Administration :

- Monitoring internal equity and external benchmarks

- Monitor and evaluate the company's benefits programs including: insurance programs, retirement plans, sick leave, time off and vacation policies, and ensure these programs are current with regard to trends, practices and costs

- Liaising and partnering with market vendors for renewals, benefit queries and employee issue resolution

- Manage employee benefit queries, alongside supporting managers and leaders with compensation issues

- Complete data requirements gathering, file validation/submission and testing processes for compensation tools and benefits vendors/platforms

- Data/files management and reporting.

Basic Requirements :

- Ensure high quality work and meet deliverable requirements/targets/timelines

- Exhibit effective time/work management

- Contribute to strengthen/expand stakeholder relationships

- Interact with the stakeholders/vendors and escalate issues as needed

- Adhere to standard internal procedures to improve the quality of services/benefits provided to our employees

Personal Qualities :

- Excellent time management skills and the ability to multi-task in a fast-paced environment

- Ability to work within multi-cultural, multi-disciplinary teams spread across several countries

- Sound research and business ethics, including the protection of proprietary and confidential information

- Ability to be flexible to handle multiple priorities, and manage a varied workload to achieve agreed deadlines without compromising quality or standards

- Highly developed, interpersonal skills and self-motivation

- High level of attention to detail and accuracy

- Ability to demonstrate a can-do approach, as a problem solver and team player.

Experience Requirements :

- 5 yrs+ of compensation & benefits experience in high-growth companies;

- Knowledge of Radford, WTW and other published surveys

- Working knowledge of equity for a public company

- Business acumen and financial analysis skills

- Excellent interpersonal, customer service and written/verbal communication skills

- Demonstrated ability to bring programs from concept to successful implementation

- Ability to handle confidential employee information with discretion and good judgment

- Proactive, collaborative team member with excellent attention to detail and strong sense of urgency and follow through

- Workday experience is preferred

- Proficiency in MS-Excel, Google Sheets, etc.

- Bachelor's/PG degree required or equivalent experience

- Experience of working with C&B programmes across different countries advantageous, particularly India, China and Nepal.