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13/02 HR
HR at Toppr

Views:3608 Applications:167 Rec. Actions:Recruiter Actions:21

Toppr - Associate General Manager - Business Operations (3-6 yrs)

Mumbai Job Code: 664621

ABOUT THE ROLE:

Toppr is looking for an Associate General Manager (AGM) for its Sales Renewals team. As an AGM, you'll own, lead, and deliver the overall sales renewals strategy for your zone. You'll build capabilities to improve the overall efficiency of renewals and strengthen Toppr's customer base. To do so, you'll set ambitious goals, train people, and scale processes and systems. You'll ensure that your team is there for the customer every step of the way, which includes understanding their queries and coordinating cross-functionally to get them resolved. You'll lead, inspire, provide direction, and guide the day-to-day operations of your team. You'll be the P&L owner for all cities in your zone. If you believe you are a charismatic leader who balances people skills and operations management effectively, then we'd like to meet you.

WHY SHOULD YOU JOIN TOPPR :

Work with the best : Learn from leaders who have built Toppr from the ground up. Work with down-to-earth, highly experienced, and insanely ambitious colleagues.

High-growth industry : India's online education industry is an ever-expanding pie and is poised to grow to $2 billion in 3 years.

High-growth startup : Over the last 3 years, Toppr has grown over 50x, and we aim to grab a big chunk of this ever-expanding pie.

As the business grows, you grow : We want Toppr to be built from within. We look at you as someone with the potential to make Toppr a $10B company.

Complete ownership : You'll be the driver of operational excellence and will have the freedom to strategize and run experiments to increase the renewals.

HOW YOU'LL RAMP :

In the First Week :

- Understand Toppr's journey, its values, and mission.

- Spend time with the HR, Talent Acquisition, Marketing, Product, and Sales teams to get up-to-speed on Toppr's offering, its competition, and future outlook.

By Day 30 :

- Gain a deep understanding of Toppr's offering, its competition, and the transformational outcomes it helps students achieve.

- Become an expert at understanding students- experience with Toppr and ensure that they are happy with their personalized learning experience.

- Partner with Lead Mentors in your zone and devise a strategy to drive user retention in your zone.

- Drive daily operations and sales processes with an eye towards the future growth of your zone.

By Day 90 :

- Interview, hire, and onboard talented employees for your team.

- Coach and mentor your new team members and help them get up-to-speed with Toppr and its counseling process.

- Dig deeper and pick a project that matters to Toppr and its success. By doing so, you- ll be solving problems on a pan-India level.

KEY QUALIFICATIONS :

- MBA/PGDBM from Tier I Business School and/or B. Tech. from a Tier I college (IITs, BITS, NITs).

- Minimum 3 years of work experience and spent 1-year managing large teams.

WHO YOU ARE :

To be successful in this role, you'll need to have the following skills :

- Leadership : Ability to move and inspire a large team in a unified direction towards a common vision.

- Humility : An approachable individual who is able to form strong and long-lasting relationships.

- Motivation : Demonstrate a positive, - can-do- attitude. Willing to roll up your sleeves and get things done.

- Data-driven : Keen interest in evaluating product/market situations, analyzing raw data, and transforming it into actionable strategies.

- Collaboration : Liaise with all teams to create and implement strategies, structure, budget, and vision.

ABOUT TOPPR :

Toppr is India's leading ed-tech company with a mission to make learning personalized. Our adaptive after-school learning app for classes 5th to 12th is used by over 60 lakh students. We have the widest syllabus support that covers over 20 subjects, 20 boards, and 50 exams. We believe each child is unique with distinct learning needs. We are building Toppr as an adaptive platform to increase engagement, optimize learning and improve outcomes for all students. Toppr was started in 2013 by IIT Bombay alumni Zishaan Hayath and Hemanth Goteti and is backed by venture capital firms like SAIF, Helion, Eight Roads, and Kaizen.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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