Thryve Digital Health - Associate Director - Service Delivery

Core Expertise:

Experience: 15-18 Years in Information Security and IT Management.

Certifications: CISSP, CISM, CISA.

Technical Knowledge: Cloud, Security, Systems, Network.

Frameworks: ITIL, ISO 27001.

Key Responsibilities:

- Engagement with West Stakeholders.

- Ensure & Manage Smooth Service Delivery by the Team.

- Oversee Security Operations & Compliance Implementation (GRC).

- Lead Enterprise-Wide Risk & Vulnerability Management Programs.

- Metrics Management.

- Develop and deliver Service Improvement Plans.

- Team Management.

- Quarterly Business Review with West stakeholders.

Soft Skills:

- Excellent communication skill.

- Well versed in PowerPoint, Excel and PowerBI.

- Ability to collaborate effectively with cross-functional teams.