Job Brief We are looking for a skilled Client Servicing Person to oversee the relationships of the company with its most important clients. You will be responsible for obtaining and maintaining long-term key customers by comprehending their requirements. The ideal candidate should be apt in building strong relationships with strategic customers. He/She should be able to identify needs and requirements to promote our company's solutions and achieve mutual satisfaction. Responsibilities - Understanding the client requirements and handling the client Queries - Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition - Acquire a thorough understanding of key customer needs and requirements - Expand the relationships with existing customers by continuously proposing solutions that meet their objectives - Ensure the correct products and services are delivered to customers in a timely manner - Serve as the link of communication between key customers and internal teams - Ensure the timely and successful delivery of our solutions according to customer needs and objectives - Reviewing the deliverables promised to the client with the person responsible from the team every Monday, Wednesday, Friday - Quality check on the work performed by the team - Suggesting improvement strategies to the team which should be communicated through mail as well with cc to reporting manage. - Collaborate with sales team to identify and grow opportunities within territory - Resolve any issues and problems faced by customers and deal with complaints to maintain trust - Play an integral part in generating new sales that will turn into long-lasting relationships - Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Gurgaon/Gurugram

The Marcom Avenue - Senior Manager - Client Servicing 

The Marcom Avenue - Senior Manager - Client Servicing  ,Job Description for The Marcom Avenue - Senior Manager - Client Servicing  in The Marcom Avenue in  Gurgaon/Gurugram for (5-8) years of experience. Apply Now!

Job Description for The Marcom Avenue - Senior Manager - Client Servicing  in The Marcom Avenue in  Gurgaon/Gurugram for (5-8) years of experience. Apply Now!