- Must be having experience in institutional sales (B2B), preferable from chemical industry
- Responsible for profitable growth & service
- Follow safety guidelines & can do business planning & review
- Develop & maintain customer relationships at all levels
Safety:
- Follow company safety guidelines and incident reporting requirements
- Act as a safety champion at customers- sites
Business Planning & Review:
- Meet established sales and profitability targets
- Analyse and review with manager business results, identify growth opportunities and action plans
- Deploy divisional programs and initiatives
- Implement targeted price increases at designated customers
- Establish service call plan to meet service level agreements
- Monitor and report market intelligence in territory (competitors, customers)
Account Management:
- Develop and maintain customer relationships at all levels
- Service customers and document in Steton
- Provide first-line equipment maintenance and support incl. minor repairs
- Optimize account profitability (e.g., equipment investment, fixed fee mgmt.)
- Accurately implement agreed corporate account commitments and proactively inform CAM of results, issues and initiatives for CA site(s)
- Prepare and hold periodic business reviews with identified customers
- Identify and monitor timely customers-at-risk, contract renewals and determine retention action plan with DM
- Ensure collection of receivables to proactively prevent credit holds
Customer Value Delivery and Documentation:
- Proactively identify, develop and implement solutions to improve results, customer service, and total cost
- Identify, quantify and communicate the value provided
Account Prospecting:
- Establish target customer list and acquisition plan
- Produce and present customer proposal in line with internal approval process
- Negotiate and close the deal and implement conversion and start-up plan
Didn’t find the job appropriate? Report this Job