Territory Manager - Operations - NBFC

Territory Manager - NBFC

- End-to-End ownership of sales and operations of the city. Hire, monitor and manage a two-tier team of Area Ops Managers, Sales Manager and Loan managers.

- Owning and delivering targets for key operating metrics

- Efficiency, Productivity, fulfillment %

- Single point of contact between the ground operations team and the central sales team. He or she will have to coordinate with multiple stakeholders to solve real-time escalations on ground.

- Ensuring Ops processes and policies set forth by the company are implemented on the ground and monitored to ensure 100% adherence

- Ability to evaluate and hire key resources within his/her team

- Training and mentoring team members on a regular basis and give them pointed feedback

- Transaction audits with detailed performance measurement and providing feedback for improvement to team members

- Knack for setting, measuring and improving processes on a continuous basis in a dynamic environment

Candidate Profile :

- Able to multitask, prioritize, and manage time efficiently

- Target-oriented, organized team player

- Encouraging to team and staff; able to mentor and lead

- Self-motivated and self-directed

- Excellent interpersonal relationship skills

- In-depth understanding of company key clients and their position in the industry

- Eager to expand company with new sales, clients, and territories

- Able to analyze data and sales statistics

- Well presentable & articulate