Marketplace Explained - Retail eCommerce Manager

Responsibilities :

Process Development and Management :

- Uses e-commerce experience, superior problem-solving skills, command of MS Office Suite (particularly Excel), and understanding of client needs to create detailed Reporting & Analytics processes.

- Ensures quality control. Very detailed oriented, with focus on business logic.

- Locates and defines new process improvement opportunities.

- Works with management to prioritize business and information needs.

- Trains, manages, and motivates team members to implement new processes.

Account Management :

- Manages sales and marketing Reporting & Analytics

- Understands how to drive additional sales on an ecommerce platform using promotions, pricing and optimal inventory management

- Responsible for launching, maintaining and growing eCommerce business accounts across multiple industries and product categories, 3rd party marketplace platforms (Amazon, Jet.com and other)

- Manages accounts to include: setting up accounts, operating terms, contacts, product listings, and product pages.

- Manages the creation and execution of marketing, digital marketing, promotions plans to drive growth, and corresponding forecasts and budgets

- Assist with the management of eCommerce P&L

- Monitors and supports channel pricing management

Requirements :

- 5 years of online / e-commerce sales and/or marketing experience required.

- Experience managing a team of people. People management skills and ability to motivate a team of 2-5 individuals.

- Ability to work collaboratively within a multi-cultural team environment across time zones

- Excellent understanding of Amazon Seller and/or Vendor Central and reporting database

- Driven to achieve goals, meet deadlines, and manage team resources, in a fast-paced start-up environment with evolving processes and dynamic priorities.

- Self-starter; ability to take initiative and to seek guidance when appropriate

- Excellent organization and time management to manage and prioritize workload, multi-task with a diverse mix of issues, responsibilities, and challenges

- Must be highly organized, detail-oriented, technically-minded, and an excellent communicator (oral and written)

- Passionate about learning new technologies and enjoys exploring the digital/tech space

- Proficient in Microsoft Office (Excel, Word and PowerPoint) 

- Advanced Excel preferred

- Basic understanding of inventory planning and forecasting

- Ability to critique and advise E-Commerce team

- Basic understanding of SEO, HTML and Google Analytics

- BS in Mathematics, Commerce, Accounting, Economics, Computer Science, Information Management or Statistics

 - MBA Preferred but not a requirement

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