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10/06 Sachin Khanna
Consultant at Tele Performance

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Teleperformance - Senior Analyst - Strategic Research Team (2-5 yrs)

Any Location/Delhi NCR Job Code: 936240

The Strategic Research team, part of Knowledge Services / T.A.P. arm of Teleperformance, provides research-based market-oriented insight and intelligence to its clients all over the world. The team works on complex and intensive projects spanning company/ sector/ market analysis, location assessments, feasibility studies, market entry strategies and other multi-disciplinary projects. Our clients treat us as trusted partners and use the high quality outputs we deliver to craft their corporate strategy, launch large programs and commit resources.

We are proud to be a part of Teleperformance, a leading global provider of outsourced services and solutions, with 330,000 employees across 400+ contact centres in 80 countries, serving over 170 markets. For more information, please visit https://www.teleperformance.in/en-us/

We are looking for a Senior Analyst (Grade 3) to join our team of ~15 research professionals. This individual will be required to work with a Project Lead to :

- Understand client requirements - stated as well as unstated

- Clarify the objective, scope and timelines for the research

- Gather data/ information from multiple credible and relevant sources

- Structure the data/ information into a meaningful blueprint/ storyboard that can be presented for review

- Make presentations to clients and internal stakeholders, gather feedback and update the deliverable accordingly

- Work on multiple projects at the same time

- Deliver to tight deadlines

Required Skills :

Candidates must possess the following skills :

- Excellent written and oral communication skills, including good listening skills

- Clear and structured thinking, to be able to take a vague objective/ problem statement and convert it into a focused and actionable final output

- Ability to look at the big picture and drill down into details at the same time

- Strong team skills, with the ability to work with different personality types in challenging situations

- Excellent working skills with PowerPoint, Excel and Word

- Familiarity with key Research databases, such as Capital IQ, Thomson One, Everest, Nelson Hall and Gartner

- Ability and willingness to travel for projects if & when needed, both domestically and internationally

Education & Experience :

Required/ Mandatory:

- A degree in commerce, arts, economics, engineering or science from a reputable institute

- 2 to 5 years of relevant work experience in Strategic Research, Management Consulting or KPO environments

Preferred:

- MBA or other post graduate degree or diploma

- Experience in domains such as BPO, BFSI, Healthcare, Transport, Travel & Hospitality, Facilities Management

- Familiarity with geographies such as the UK, Europe, Middle East and Asia-Pacific

Other Details:

- Employment Type - Permanent

- Work Location - Work at home (till COVID lasts)/ Gurugram office

- Full Time - 40 hours/ week


Salary Offered : 7-10 LPA

Women-friendly workplace:

Maternity and Paternity Benefits

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