TeleGlobal International - Collection Manager

Responsibilities:

- Manage the collections process for outstanding invoices, ensuring timely follow-up and resolution.

- Prepare and send collection emails and payment reminders.

- Communicate effectively with clients regarding accounts, payment terms, and balances.

- Maintain positive client relationships.

- Analyze customer accounts to identify payment patterns and potential risks.

- Collaborate with sales and customer service to address billing disputes.

- Maintain accurate records of collection activities and update the accounting system.

- Report on collection metrics and contribute to process improvements.

- Assist with month-end closing and reporting.

Qualifications:

- Bachelor's degree in finance, accounting, or related field (preferred).

- Proven experience in collections or accounts receivable, ideally in a cloud environment.

- Strong communication and negotiation skills.

- Proficiency in accounting software and Microsoft Office Suite (Excel).

- Detail-oriented with excellent organizational skills.

- Ability to work independently and manage priorities