Head of Technology For an ISP

Position Summary

- The Technology Head reports to the CEO and is responsible for establishing the company’s technical vision and leading all aspects of the company’s technology development. The Head of Technology is the company top technology executive, playing an integral role in the company’s strategic direction, development, and future growth.

Key Responsibilities

- Administered PAN India Network Operations – Fixed Line Network , Broadband and IPTV Services

- Efficaciously worked towards facilitating Technical Operational Recommendations on Broadband, IPTV, IP Centrex, Wi-Fi , Internet Leased Line,Routers and Voice-Over NGN Services , Broadband RAS, LDAP, RADIUS, SDX, DNS Servers

- Essayed a stellar role in providing support to Customers on Fixed Line to address various network problems

- Deftly handled all hardware/ software platforms including Release Management

- Participated in Operation Review Meetings with vendors and partners

- Meticulously performed Network & Service operations as per set KPIs and reduced penalties & maximized rewards

- Contributed significantly towards ensuring Competency Development

- Holds the credit of serving as a key member of the Network Transformation Board of the company

- Managed access network which includes DSLAMs from OEM

- Handled wide gamut of tasks encompassing Engineering, Planning, Testing, Roll-out and Management of Broadband, and IPTV Services

- Dexterously planned & ordered the DSLAMs, International Bandwidth, E1s’, Network Equipments and Servers
Spearheaded Sales Teams and Capital/ Operational Expense Budgeting for conceptualizing and rolling-out new products/ services

Requirements

- Demonstrated ability to interpret technology and market trends as a foundation for technology and product roadmaps.

- Excellent interpersonal and communication skills.

- At least 18 years in engineering, with 7 in an executive-level position.

- BS in Electrical Engineering or Computer Science required, MBA preferred.

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