Technology Head - Agent Banking

Position : Head Agent Banking (Technology)

Experience : Total 10-20 Years of Experience in IT/BFSI.

Minimum : 3+ years experience as a technology head role in Agency Banking with any of the leading Bank

Qualification : BCA, BTECH, MSC CS, MCA, MTECH

Roles & Responsibilities :

Strategic and planning : Implement, Manage & Support entire Agent Banking Applications of Bank.

Functional :

- People management, organizational and leadership abilities

- Solutions oriented mind set and creative thinking abilities.

- A good understanding of Risk, Compliance policies and procedures

- Knowledge of current trends and best practice in Banking.

- Skilled at working effectively with cross functional teams in a matrix organization.

- Incredibly curious about how pieces fit together and use this learning to build optimal solutions.

- Incredibly adaptable and can excel in fast paced environments.

- Having in-depth knowledge on banking regulatory framework and guidelines on Agent Banking

- Proven success records in Agent Banking

- Ability to lead and work independently, consult and clarify where necessary and make informed with firm decisions

- Able to work under pressure with positive mind-set

- Design, plan and Implement innovative solution for agent banking to achieve business goals

- Travel extensively to different branches/agent points across the country to enhance business portfolio of Agent Network

- Implementing the policy, guidelines, and circular with regard to RBI guidelines for Agent Banking

- Monitor and ensure all compliance related to Agent Banking

- Liaison with Master Agents and related stakeholders to implement Agent Banking smoothly

Technical :

- Should have Strong Knowledge on Web technologies like HTML/CSS ,Java

- Should have strong knowledge in mobile app development framework (Andriod ,XCODE, Flutter, React etc.)

- Having professional certification in Agent Banking will consider as an advantage.

- Knowledge in database such as Oracle, SQL server.

- Strong troubleshooting and problem solving skills.

- Knowledge in banking system/Core Banking is mandatory

- Should have strong knowledge in Rest and SOAP API (JSON/XML)

- Should be strong in Mobile Device Management

- Should have strong understanding on Android,/IOS Device architecture and Security parameters

- Strong Knowledge on NPCI products like BBPS/UPI/AEPS/Rupay/NFS

- Strong knowledge in Micro ATM Certification & Implementation

- Strong Knowledge on UIDAI services and compliances like Aadhar integration/Vault Services and E-KYC services

- Strong Knowledge on DMT services

- Strong Knowledge on Wallet based Agent Banking System

- Strong knowledge on vendor platforms viz Integra/Maximus

Learning & Performance :

- Research emerging technologies (Directly or through institutions), innovations and latest product/process improvement launches in BFSI sector and in the general technology space and generate actionable ideas / concepts related to these upcoming technologies

- Leverage the findings to implement digital solutions for existing challenges being faced by internal customers (employees) and external customers.

Behavioural Competencies :

- Excellent people management & Stakeholder Management skills

- Good analytical & presentation skills

- Proficiency in English written and verbal communication skills