Techno Functional Role - Big Data Campaign Management - Bank

1. Play Techno Functional role by coordinating across technical and business teams and support to ensure smooth offer journey (from inception to customer contact for real time offers)

2. Working on Visualization tools like Tableau for monitoring offers data for cross product offers sent to customers

3. We are looking for self-motivated individuals who are looking for a challenging career in big data ecosystems. The individual should have exposure to governance & controls mechanisms.

4. Excellent technical and communication skills and excels in a high pressure, fast-paced environment.

5. Understand Business, manage end-to-end project communication with business partners and display a proactive learning attitude

6. The candidate should be able to build & implement strategy for delivering customer communications using decision engines

7. The candidate should be able to track/monitor and analyze business trends & data flow across multiple systems, flagging production failures & recommending preventive measures

8. Strategize and implement robust platform for campaign tracking/monitoring

- Understand Big Data Campaign functional and technical flow including model scoring, offers, customers feedback, real time decision making

9. Monitor marketing campaigns (real time offers) on big Data ecosystem and detect outliers using real time and batch reports

10. Liaise with Production support teams to troubleshoot production errors, identify root cause and follow-up until resolution

11. Leverage the Monitoring process learnings for proactive identification of errors across markets

12. Interacting with Business Partners and Technology Teams, acting as a techno-functional expert

13. Build Strategies and plan for process Automation and Enhancements

14. Communication and Relationship: Independently manage end-to-end project updates and partner communication across the organization. It is extremely critical to develop and maintain smooth relationship with partners across business units