Technical Sales Engineer - Construction Chemicals - South India

Industry - Building and Construction

Skills - technical sales

Job Type - Permanent

Job Description - Head Techno-commercial function for one of the largest business contributors for entire South India (Concrete ad-mixers), responsible for supporting over USD 3 Million business

Client Details :

Our client is one of the oldest giants in Construction chemical space with strong presence across concrete ad-mixers, cement additives, water proofing, Injections etc. Its a heritage brand headquartered in USA and is essentially into premium solution selling. They have a global turnover of over USD 2 Billion and are best known in the Industry for their culture, system & process oriented approach and premium positioning in the market.

Description :

With a dual reporting to National Technical Manager & RSM- South India, you will be responsible for the below:

- Liaise with various customers to effectively build relationships that drive translation and development of new and innovative products by the brand

- Develop a strong industry projects pipeline for the region

- Provide business Intelligence and market views on key trends per business segment

- Develop/support new and existing channel partners in the region

- Understand the customer requirement, and making adjustment of products to support existing business in South region

- Understand industry trends and competitors strategy. Working with Technology & Product Management to develop new product to grow and improve profitability of the business in the region

- Track Specification and convert it to sales

- Define the best method to do a commercial sale

- Define key account strategies

- Develop operational understanding and key relationships to effectively penetrate target accounts

- Develop, implement, and manage customer complaint process to make sure all complaints are well taken care, timely response to customers, and high degree of customer satisfaction is achieved

- Provide value added service to customer - seminar, technical presentation, on site troubleshooting

- Serve as the technical expert to customers by troubleshooting technical issues at the customer site, demonstrating brand's product capabilities, recommending solutions and serving as the company's representative in technical proposals to the customers. Provide first level of field troubleshooting to customers

- Coordinate with Technical Manager India and prioritise concrete lab activities in laboratory.

- Provide support in local testing to qualify new raw materials and ensure the quality and performance are well maintained

- Promote safety working environment and commit to achieve zero accident target.

- Dispenser support and management

- Handle all commercial aspects related to the sales process - coordinate with Sales Coordinator for timely release of the orders, review of stock situations to ensure that the plant does not run out of stocks, timely collection of overdue payments and maintain the established credit limits defined for the customer, collection of C-forms, etc.

- Assist customers in technical understanding of products and their application.

Profile :

You MUST be either a Civil or Chemical Engineer with prior experience of 8-10 years in Ready mix concrete. Since role is based in Chennai, you must speak and understand Tamil. From softer aspects, you must be very strong in communication, presentation, decision making and must be a team player. Also, If you have worked with PSUs in the past, it will be an added advantage.

Job Offer :

Opportunity to become part of one of the strongest brands globally in construction chemical space, best known for its culture, work ethic and positioning in the market.

Page Group India is acting as an Employment Agency in relation to this vacancy.

Contact - Richa Grover :

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