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28/10 Atif Khatri
Founder & CEO at The Hiring Story

Views:8109 Applications:256 Rec. Actions:Recruiter Actions:6

Technical Program Manager - eCommerce (3-6 yrs)

Mumbai Job Code: 758314

Responsibilities

- Work with business and customer stakeholders to define product objectives and requirements.

- Prioritize requirements and define scope to meet market needs in a timely manner given available resources.

- Develop, maintain, and distribute (as appropriate) standard project management deliverables for the successful launch of new products and services, including: implementation plan, project schedule, project budget and variances, issues & action items log, meeting minutes, risks assessment and contingencies.

- Lead vendor selection process (including RFPs and Pricing) and manage against deliverables (including SOWs, change management, approval of deliverables).

- Partner with internal and external development teams to deliver on time and with the quality required.

- Serve as the product owner in Agile / SCRUM development process; write user stories, groom the backlog, and lead sprint planning.

- Manage each release through the launch process.

- Partner with customer operations to identify areas in need of improvement to increase customer satisfaction and decrease support requests.

- Anticipate problems and complications, and formulate solutions so as not to impede the progress of the project.

- Assume responsibility and drive ownership for issue resolution.

- Ensure all business systems, IT systems, partner platforms and networks are in place to support the offer and that the technical design accurately represents the requirements.

- Create and maintain scorecards to track vendor and partner performance.

- Accountable for on time product delivery, product quality, cost, and operations.

Exp - 3 - 6 yrs


Qualifications: 

- Bachelor's degree from an accredited institution

- 2+ years of Program Management or Technical Product Management experience in a technology oriented organization.

- Proven track record of successfully launching B2C technology products and services with geographically distributed teams in multi-vendor environments.

- Project Management Professional (PMP) certification preferred.

- Strong project management skills with the ability to work on and track multiple projects simultaneously.

- Demonstrated ability to think creatively and strategically when implementing products and solving problems.

- Technically savvy and able to ramp up on new mobile technologies quickly.

- Excellent interpersonal skills and ability to communicate effectively with both technical and nontechnical individuals.

- Experience with Agile methodologies.

Women-friendly workplace:

Maternity and Paternity Benefits

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