Technical Product Manager - IT/Tech Services

Technical Product Manager - IT/Tech Services

Responsibilities:

- Define Leni's Product roadmap, planning, prioritization, tracking and stake-holders dependency management

- Writing user stories, wire framing user interfaces and flows

- Work closely with UI / UX teams and ensure functional requirements including edge cases are all captured and designs are all approved by all stakeholders

- Authoring different test scenarios for user stories and functional testing of the same. Helping testing teams in understanding requirements and identifying hard to find issues

- Define metrics, objects that are aligned to business goals and measure feature / release specific success

- Authoring user manuals, product demonstration to internal stake-holders and with various customer's group leaders

- Continuous improvements of product by adding new features or improving existing features with an overall goal of customer satisfaction, retention as well as new customer addition

Skills Required:

- 3+ years of Product Management experience building SaaS or Enterprise B2B products

- Experience in web, mobile products management in analytics space involving big-data, Machine Learning, NLP, AI technologies

- Experience in Balsamiq, Sketch, Invision, Adode Xd or other tools for creating wire framing, prototypes

- Good knowledge in Agile development cycles and usage of tools like JIRA, Confluence, Redmine, Trello or other similar tools

- Knowledge in analytics solutions like SAS, SPSS, Informatica, PowerBI, Tableau, QlikSense

- Ability to prioritize between current customer needs, new customer needs and technical constraints

- Risk management, mitigation and also flexible to address and solve problems as they happen with short-terms and long-term solutions

- Excellent written, verbal and presentation skills. Ability to communicate with stakeholders at various levels

- Excellent listening skills, enthusiastic with positive approach towards constructive feedback