Technical Delivery Leader - Business Process Management Firm

Role : Technical Delivery Leader

Client : A leading Business Process Management company

Responsibilities :

- Initiating and setting goals for various programs in accordance with the company's strategic objectives

- Developing or approving budgets as well as operations

- Planning the programs throughout their life from conceptualization to completion including processes, milestones, and deadlines

- Keeping senior leadership team informed of the current status of programs using accurate and detailed reports/presentations

- Ensuring all activities and operations comply with internal policies as well as legal guidelines

- Applying resource and risk management principles as needed

- Discovering ways for the purpose of enhancing productivity and efficiency of people and procedures

- Supervise all programs as well as the involved Project Managers

- Providing feedback to Project Managers and resolving complex problems in a timely manner

- Devising evaluation strategies for monitoring performance and for determining the improvement needs

Role Requirements :

- Relevant Experience : 15+ years of hands on experience in technology, analytics, reporting & visualisation, with at least 5 years leading transformation projects

- Rich & diverse experience: multi-industry, cross process domains & functions, global large teams, operations excellence

- Hands on experience in designing and leading large and complex deal pursuits, customer engagements and people teams in varied business segments

- Prior experience in roles like Global Operating Leader, P&L Manager, Strategy & Business Planning, Account Delivery Management, Process Consulting/Advisory to drive customer delight and multi million business outcomes

- Comprehensive relevant experience as a Program Director

- Extensive expertise in program/project management procedures