Managing Partner at MindGen Solutions
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Technical Architect - ServiceNow (12-20 yrs)
We have a leadership opportunity for an Architect - Service Now with one of our client.
Job Description -
- Must understand technical and functional design requirements for ServiceNow.
- Provide high-level design and technical solutions for ServiceNow implementation.
- The ideal candidate must prioritize multiple tasks effectively and deliver technical design documents.
- Must be able to design and architect ServiceNow Modules including ITSM, ITOM CMDB, discovery jobs, and automation workflows using ServiceNow Orchestrator.
- Define technical solutions aligned with client's business problems at an architectural and design level of detail
- Communicate complex technical solutions to clients
- Communicates technical problems and solutions to both technical and non-technical audiences
- Build POC solutions in demo instances for proposed solutions in context of a services engagement
- Work with existing clients on developing technical solutions that may be delivered by ServiceNow Professional Services
- Work with Pre-Sales Solution Consultants/Architects on new business to understand and provide ServiceNow Professional Services
- Maintain expert knowledge of the ServiceNow platform
- Perform research into technology partner or other vendor solutions in context of client requirements for integration
- Respond to RFPs for SNOW
- Exposure to Cloud preferred
- 13+ years of experience in ITSM implementation
- 8+ completed full implementations
- Ability to both configure and demonstrate solutions in the ServiceNow platform
- Experience designing and implementing client facing solutions leveraging involving enterprise software
- Experience implementing and integrating enterprise software applications
- Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
- Certified ServiceNow System Administrator and Application Developer
- Certified ServiceNow Implementation
- Certified in ITIL - Expert
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