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14/06 Trupti Narvekar
HR at Tech Mahindra Ltd

Views:385 Applications:81 Rec. Actions:Recruiter Actions:0

Tech Mahindra - Telecom Business Analyst (5-14 yrs) Premium

Any Location Job Code: 1110428

BUSINESS ANALYST - TELECOM DOMAIN ONLY

Location - PAN India

Joining timelines - Immediate-45 days

Roles and responsibilities:

- Conduct gap analysis and business due-diligence to identify digital transformation

- Work with product architects on business case development and project plan.

- Lead the daily scrum meetings, scrum retrospective meetings and set the priorities for the team. Work on Agile methodology for product delivery

- Communication with business stakeholders and internal team.

- Build training documentations and conducting training sessions with internal and business stakeholders.

- Ensure project plans are built and processes are created to evaluate the impact of the changes made, including taking responsibility for overseeing and reporting on this evaluation

- Help in Implementation of statistical or mathematical models in the product as per product requirement. Bridge the optimization model and business gaps

- Ability to identify opportunities, create solutions, present them as business cases to key stakeholders and execute the solution proposed.

- Process mapping and identifying non-value add steps to create lean and agile processes.

- Responsible for identifying business problem areas and aligning themselves to the pain areas through GB/BB/Other Projects

- Strengthen and enhance internal processes to make them more efficient and effective by identify process improvement/re-engineering opportunities.

- Seek opportunity for Automation, Robotics and other technology solutions to bring scalability in the processes

- Help our clients to simplify and improve their operations by developing business cases, analyzing clients as-is processes and create end-to-end automation solution blueprints

- Responsible for working with the client's Business excellence & Operations teams to hunt down processes for RPA & conducting initial RPA process investigation, priority, assessment & fitment analysis. You will be responsible for PDD (Process design document)

- Act as customers' key contact and guide them through the analysis process and become their trusted advisor on process automation

- Provide quality consulting service by applying lean, six sigma and other relevant quality methodologies with the objective to reduce cost/cycle time, improve productivity, increase revenue, improve product/service quality, and/or realign organizational practices with business strategies

- Work in coordination with other departments to incubate new solutions and technology for existing and new businesses

- The incumbent will be responsible for the below mentioned roles and responsibilities.

- Analyze and model the business domain to create a complete picture of work-flows and technical requirements fulfilled by existing and proposed software

- Create functional requirements in use cases and coordinate requirements walk-through and sign-offs

- Enabling the technical team to gauge the requirements from a functional perspective to define the business problem and primary objectives of the project

- Perform detail analysis of the process and prepare a Process Understanding Document along with AS IS & TO BE process maps

- Creating detailed project road maps, plans, schedules, support structure, and work breakdown structures

- Create user manuals, administrator Instructions, developer document activity diagrams and map processes and data flow

- Create Benefit Summary/Case, detailed RACI matrix and CBA of projects

- Analytics, Expertise in Six Sigma approach

Skills :

- Six Sigma GB/BB

- Solutioning

- Business Analysis

- Business Transformation

- RPA thought leadership

- Experience in process assessment for RPA using BluePrism, UIPath, Automate & Automation Anywhere)

- Analytical Ability

- Customer service orientation

- Technical Expertise

- Concern for Excellence

- Ms Office

- BPM tools (Ms Visio, Bizagi etc)

- Oral and written communication

Women-friendly workplace:

Maternity and Paternity Benefits

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