Chat

iimjobs

jobseeker Logo
Now Apply on the Go!
Download iimjobs Jobseeker App and get a seamless experience for your job-hunting
10/01 Ruchita Padawe
HR at Tech Mahindra Business Services

Views:2219 Applications:69 Rec. Actions:Recruiter Actions:48

Tech Mahindra - Domain Consultant - Telecom Process Operations (8-17 yrs)

Delhi NCR/Hyderabad/Noida/Pune Job Code: 529849

- Graduate/Post Graduate with 7 to 15 years of experience in Telecom domain or High tech product support

- Preferred Certifications: ITIL, MTA, MCSA, MOS

- Excellent verbal, written, and interpersonal communication skills

- Strong PC skills: Word, Excel and PowerPoint

- Superb organizational and time management skills. Work on multiple projects simultaneously, adhering to deliverable deadlines

- Results oriented, strong sense of urgency, proactive and flexible

- Strategic and analytical thinker who can collect and analyze data to make appropriate process/business decisions/recommendations

- Ability to adapt quickly and frequently to changing priorities

- Strong interpersonal and relationship management skills

- Research oriented, comes up with solutions tailored to addressing specific problems/ needs

- Must demonstrate good judgment and pragmatic approach to delivering solutions that optimizes activities across company needs, business constraints and business realities

- Willingness to travel and manage work life balance

- Ability to create compelling proposals

- Should be outcome oriented

- Should be able to identify the unstated needs and propose impactful solutions

- Assists in creation of solutions and other artefacts for Technical support pursuits in the following variants: Enterprise Telecom solution and high tech customers

- Perform As-is analysis and provide To-be recommendations based on customer's functional requirements, Service Levels, evaluate Contact Centre Solutions and Automation toolsets to provide end-to-end solution.

- Provides domain consultation to Pre-Sales, participates in proposal activities & discussions with customer and client visits as SME. Participates in POC, Architects and validates complex technical solution when required.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

Add a note
Something suspicious? Report this job posting.