Tech Implementation Services Lead - IT Projects - Startup

Tech Implementation Services Lead - Startup 

 Responsibilities : 

- Lead the tech implementation services team

- Provide oversight to all delivery projects; be involved closely in large / complex projects

- Maintain high level of client satisfaction with delivery

- Take responsibility for implementation proposals from a delivery perspective - scoping, budgeting

- Manpower planning, recruitment, induction deployment, training and performance management of personnel from diverse skills in technology and analytics, such as

- Java

- R and Python

- Power BI

- Big Data or Data Engineering

- Manage relationships with third parties for contract and specialist resources

- Manage overall delivery cost also

Expected and Desired Skills :

- Team building and management

- Client (middle - senior) management skills

- Implementation Methodology

- Understanding of Implementation Services Metrics

- Management of delivery cost

- Project management

- Full cycle project execution (including client acceptance)

- Interpersonal skills

Experience:

- Hands on project management experience of full delivery lifecycle (MUST) from starting up the project to closure, project governance, client satisfaction, billing and collections, resource management, and managing budgets and margins.

- Client facing interactions with CIO/ Head of Architect/ Head of Delivery - MUST

- Strong knowledge of MS Technologies - MUST

- Agile Implementation - MUST

- Strong Communication Skills - MUST

- Experience of managing mid-sized (team of 20) or larger consulting led IT projects

- Experience of sales cycle of IT projects - conceptualising projects, planning and budgeting; experience of proposal writing

- Experience of managing teams of diverse skills - consulting, technology and data science (preferably). Experience of managing mixed teams of service provider, client and third party

- Experience of working with middle - senior management client personnel

- Preferred industry exposure - Financial Services, CPG, Manufacturing

- Preferred if candidate has managed or developed a services delivery unit

- Exposure to analytics tools and landscape

Education Background : 

- A Bachelors degree, or equivalent, preferably in Software Engineering and Computer Science

- A Master's degree, or MBA is preferred