Role: Team Leader / Manager
Location: Bangalore
Experience: 6 -13 years
Skills: Subscription, Registration, Redemption, Dealing, KYC, AML
JOB DESCRIPTION:
The department is responsible for client processing and quality checking of transactions and updating the registers of our clients- mutual funds in response to investor instructions. This role is for day to day oversight/supervision of the processing of this work.
PRINCIPAL RESPONSIBILITIES:
- Supervise the processing and quality checking of a wide range of dealing transactions through our systems, to regulatory and client standards.
- Ensuring that the team's work is completed to deadlines.
- Manage review queues and mailboxes and ensure that questions and/or escalated issues are addressed promptly ensuring that any outstanding issues are followed through to resolution.
- Monitors and reports on various fund transactions. Makes recommendations to manager on procedure changes.
- Resolving any identified audit or regulatory issues within the agreed time frame.
- Partner performance is monitored and feedback is provided through monthly one to one meetings
- Engenders close working relationships with other areas, such as the Home Location and Finance departments.
- Ensure all internal and external errors are documented in error tracker with proper description and incidents raised in timely manner.
- To facilitate regular team meetings.
- To work with the Manager and Group projects area on any allocated Client projects.
- Fulfill additional, relevant, tasks appropriate to the role and business requirements.
- Escalation point for unresolved issues to the Bangalore TA team
- Set partner objectives and monitors these and provides feedback through monthly one to one meetings
- Provides management and guidance to staff, fostering an environment which encourages employee participation, teamwork, and communication.
ACCOUNTABILITY :
- Employees are required to comply with the regulatory regime in which the organization operates as appropriate to the above role.
- Employees are expected to exercise due care and diligence, ensuring the areas the incumbent is responsible for are organised and controlled.
- Employees are required to observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties.
RELATIONSHIPS
- Internal Key Stakeholders
- Relationship Managers
- Management Team
- Internal Clients
- UK Transfer Agency
QUALIFICATION/ SKILLS :
- Demonstrate a good understanding of Dealing, Registration and Finance.
- Demonstrate a detailed working knowledge of the dealing and registration processes
- Experience of taking leadership of processes or people
- Attention to detail and strong accuracy
- Ability to use Excel and Word competently
- Analytical skills are required to research and resolve enquiries
- Client Service experience, preferably gained in an investment administration environment
- Knowledge and understanding of FSA / HMRC regulatory environment.
Interested candidates can apply with their updated CVs or can also contact on- 020-65100882
Didn’t find the job appropriate? Report this Job