- Supervise the billing and accounts receivable activities including outbound contact and all correspondence - Checking for correctness of Billing documents - Provide information for cash flow forecasting - Conduct billing analysis - Support and develop accounts receivable process improvements - Plan and implement quality workflows for all billing processes - Contact customers to identify and resolve issues - Escalate collection issues to management - Should have managed offshore transitions - Month-end closing of the billing group information - Special program/billing planning and implementation - Clients problem escalation and customer service - Knowledge of managing billing portal - Problem solver attitude - Good skill in resolving queries from clients Job Requirements: - Demonstrates clear verbal and written communication skills. - Demonstrates excellent organizational skills and efficient at multi-tasking with adjustable priorities. - Strong IT skills, with specific expertise using excel &amp; Working Knowledge of Great Plains - ERP. - Demonstrates a proactive - can-do attitude and a proven background in exceptional customer service. - Demonstrates commitment to quality in all aspects of work, despite a heavy workload and time pressures. - Resolves all billing complaints and concerns. - Graduate/Post-Graduate is a must. - Experience can be between 8 to 10 years. - Preferred candidate should be from Telecom industry - Having worked with global clients is an added advantage - Ability to communicate with On-site team members/ Internal and external customers.

Mumbai

Team Leader - Billing - Telecom 

Team Leader - Billing - Telecom  ,Job Description for Team Leader - Billing - Telecom  in HireaJackal in  Mumbai for (8-12) years of experience. Apply Now!

Job Description for Team Leader - Billing - Telecom  in HireaJackal in  Mumbai for (8-12) years of experience. Apply Now!