Talent Acquisition & Head New Business at SearchEnds
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Team Lead - Master Data Management - Payroll Domain - FMCG/Retail (5-7 yrs)
PURPOSE OF ROLE :
- Lead, develop and engage with the Team Members, GCC Stakeholders, and Onshore colleagues
- Implement sustained improved ways of working and processes
- Manage all different stakeholders, in the Business and to guarantee continuous improvement on the Team Lead position
KEY TASKS AND ACCOUNTABILITIES :
- Demonstrate strong work ethic and delivery orientation
- Capable of being entrusted with confidential information
- Ability to cultivate an environment focused on customer satisfaction
- Work in a multi-cultural environment
- Good business sense
- Results focused
- Strong influencer, able to challenge management and staff where appropriate
- Highly structured and systematic approach to delivering business solutions
- Hold associates accountable for the adherence to established process standards
- Ability to identify improvement opportunities and actively engage in implementing improvements
- Ability to influence change in others through role modeling
- Executes work plans and revises and initiate changes as appropriate to meet changing needs and requirements
- Creates and executes work plans and revises as appropriate to meet changing needs and requirements
- Understands end-to-end business processes in the relevant areas
- Manages day-to-day operational aspects of the scope
- Effectively applies our methodology and enforces proces standards
- Prepares for engagement reviews and quality assurance procedures
- Minimizes our exposure and risk on project
- Ensures process documents are complete, current, and stored appropriately - Able to provide trainings to GCC employees on improved ways of working
QUALIFICATIONS, EXPERIENCE, SKILLS Education
- Bachelors Degree in any Field - Must
- Higher education qualification - Good to have
- Experience Managing Teams for 3+ years
- HR team preferred
- 5-7 total years of work experience
- Use of office productivity tools (MS Office.. etc.) Functional
- Human Resource Skills - Preferred
- Worked on SAP ERP - Preferred
- Experience in US payroll
- Ability to assess a problem and promptly resolve or escalate it to the manager
COMPETENCIES :
- Behavioral Competencies
- High ability of information gathering
- Cultural fit
- High level of service mindset
- Strong organization skills, adhere to deadlines
- Good business sense
- Highly results focused
- A highly structured and systematic approach to delivering business solutions
- Excellent team player, able to develop strong relationships with colleagues and his/her key contacts
- Leads by example, and lives the company's values
- Ability to communicate effectively both orally and in writing (e.g. presentation, listening, report writing)
- Demonstrates negotiation skills
- Ability to build productive working relationships across functional areas
- Capable of being entrusted with confidential information
- Ability to cultivate an environment focused on customer satisfaction
- Ability to work independently
- Accuracy, reliability (administration)
- An outgoing personality with service-oriented attitudes
Technical Competencies :
- Able to run an end-to-end process change
- Experienced in resolving complex issues
- Excellent writing and verbal communication skills
- Able to work on own initiative and prioritize workload effectively
- Strong analytical and problem-solving skills
- Quantitative and analytical skills
- High level of IT affinity (MS Office applications: Excel, Word, PowerPoint, Access, etc.)
- SAP knowledge is an advantage
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