Team Lead - Inside Sales - Cruise Industry

Team Leader - Inbound Sales

Job Description:

We are seeking a dynamic and experienced Team Leader for our Inbound Sales team in Noida.

The ideal candidate will be responsible for overseeing the sales team, driving performance, and achieving sales targets while ensuring a high level of customer satisfaction.

We are hiring for India's only premium cruise line, aspiring to promote and drive the cruise culture in India, through experiences that are stylish and luxurious.

Key Requirements:

- Should be able to manage a team of 25 to 30 Inside Sales Executives

- Must have experience in CDR and Roaster Management

- Excellent communication skills are mandatory

- Proactive attitude with the ability to handle supervisor-level escalations and calls

- Strong team handling and leadership skills

Skills and Qualifications:

- 4 to 10 years of experience in inbound sales or a similar role.

- Strong leadership and team management skills.

- Excellent communication and interpersonal skills.

- Proficiency in CRM software and sales analytics tools.

- Ability to analyze sales data and generate reports.

- Strong problem-solving skills and the ability to think critically under pressure.

- Ability to motivate and inspire team members to reach their full potential.

What We Offer:

- Competitive salary.

- Professional development opportunities and continuous learning initiatives.

- A collaborative and innovative work environment that values diversity and inclusion.

- The chance to shape and work on the sales strategy for a rapidly growing organization.

Employee Benefits:

- Paid leaves: 24 days of annual paid leave for employees.

- Paid medi-claim.

- Insurance coverage: Insurance package provided to all employees.

- Orientation tour on the cruise for one day.

- Well-equipped cafeteria providing a variety of delicious food options.

- Employee discounts on cruise bookings for friends and family.

- Yearly employee recognition and award programs for outstanding performance.