Team Lead - Business Management - IT

- Managing Business-As-Usual for the existing platforms and technology stack, IT Asset Management, IT Access Management, Digital Cloud Infrastructure Management, Release and Change Management of the existing platforms, and Customer Support pertaining to internal users and stakeholders. Defining SOPs and control processes to ensure the information control and defining controls and processes related to IT with internal users as well.

- Driving Digital Transformation: Working along with stakeholders from other verticals like Operations, Process Controls, Finance, Product to carve out the requirements, translate the same into an IT requirement, Build and Execution of the functional Requirement into IT Software. Involved in the end to end execution right from business ideation or defining problem statement to carving out business requirements, Development, QA, Production rollout to Adoption at the ground level and measuring the RoI intended out of the release.

- Building software and systems for Non-functional adherences like Security, Logging, Auditing, Monitoring, Exception Management, Batch Jobs Management, Performance and SLAs, Backup- s, Data Management - archival, purging and throughput.

- Building Systems for Operational and Business Intelligence: Process Assurance Reports wrt Functional and Technical aspects like Uptime Guarantees, Speed of processing, Portfolio Metrics used by Operations team, Automation of MIS and Reports.