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Assistant Manager - Human Resources at Tatvic Analytics Pvt Ltd
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Tatvic - Key Account Manager - International (2-8 yrs)
Responsibility 1: Responsible for expansion of the account in terms of provisioning solutions. This need to further lead to increase in revenue
- Ensure SAM shows value addition and needle movement in Client's KPI- s/goals/problem area by the ongoing delivery of solutions/services
- SAM should identify opportunities in the existing account which can be an upsell/cross sell and close the opportunity in terms of sales with the existing client
- Able to connect the clients problems/KPI's to our offerings
- Probe CMO's strategic problem through discovery meeting
- Ability to create solution presentation aligned with client's strategic challenges
- Ability make customer agree to proposed solution and inspire to change behaviour
Responsibility 2: Build client and partner relationships
- Navigate client's internal hierarchy to generate superior relationships & influence & ensure each SAM reaches out the different POC's
- Reach out to the Google Account Manager responsible for the client relationship and understand the change in Google Strategies
Responsibility 3: Be a client's partner to provide client's perspective to delivery team to drive value to the customer in syc ups
- Ensure we add value in account reviews by showing client value in our solutions/services, by addressing the points covered in the last meeting and utilizing the customer time for value addition and not stating the obvious
- Be gilding light to internal delivery team to provide them with perspective of client's key goals
Responsibility 4: Manage effective Project Management practices for internal & external stakeholder
- Drive consolidation of different activities that are going in parallel to thread them into singular project
- Set client's expectations for project's timeline, outcome and good or bad results a given project can lead to
- Alert client if time, resource that can drive project to failure
- Ensure that billability is as per the scope of work and so is the collection as per contracts
- Ability to understand projects risk and translate it to delivery team with suggestions to mitigate it
Functional Competencies:
1) Customer Focus
2) Consulting Skills
3) Formal Presentation
4) Process orientation
5) Business Development
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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