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Associate HR at Tata Motors
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Tata Motors - Area Parts Manager - Service Network (2-4 yrs)
Responsibilities:
- Implementation of various process related to CV Spares at dealerships / Distributors etc.
- Achievement of financial goals, as set by the management
- Facilitate demand generating activities like giving schemes, Customer meets etc.
- Stock Planning of Spare Parts - Monitor and maintain concurrence between sales, spare parts inventory and order generation for channel partners (dealers/ distributors/ TASS)
- Monitoring timely availability of finances and monitor and limit channel finance over dues.
- Timely Complaint handling (resolving payment issues, claim settlements etc.) for channel partners and customers.
- Market intelligence: Collection and analysis of Competitor data.
- Explore new avenues to boost growth of sales of Spares
- Training/ educating End customers - Mechanics, Fleet Operator associations and channel partners about genuine spare Parts
- Supply management and follow up with PHQ
- Ensuring Channel Partners use TGP in their workshops
- Regular audit of stocks and warranty claims w.r.t. TGP
- Communication with dealer principals and other concerned on a regular basis w.r.t. implementation of processes and improvement plan.
Knowledge Requirement:
- In depth Knowledge of automobile parts / accessories
- Basics of Warehousing/ Inventory Management & Finance
- Excellent communication skills (both written and spoken)
- System knowledge to manage ordering forecasting of parts.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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