- Tata CLiQ is the flagship digital commerce initiative of the Tata Group. It is a multi-category e-commerce platform, operating across categories such as Fashion, Footwear and Accessories, Electronics and Luxury. - At CLiQ, we encourage experiments and creativity in Technology. We develop and use technology to enhance day-to-day life and have a positive impact on customers. - Tata CLiQ has a unique omni-channel marketplace model offering customers the convenience of quicker delivery (by shipping from store), easy pick-up and returns, across 1,200+ brands and 1,000 stores in 100+ Indian towns and cities. It is also India's definitive destination for exclusive Fashion and Electronics brands. Here's what we believe in: - We obsess over customer delight - We are out there to find an alternate way of doing e-commerce - We carry an attitude to develop a culture of learning and continuous improvement, both for people and processes - Our goals will be ambitious, demand significant stretch - We believe in Uncomfortable Transparency - We will always be respectful, empathetic and caring about the well-being of our teams 1. KEY OBJECTIVE :&nbsp; To oversee and manage the assigned product on a continuous basis through data insights, customer studies, competitive comparisons and benchmarking, stakeholder interviews and closely work with the Tech. team to build product strategy and release features in time 2. KEY DELIVERABLES :&nbsp; - Continuously track and monitor consumers, customers and competition and preparing insights and benchmark reports - Collaborate with usability, analytics, and engineering teams to develop a deep understanding of customers, identify gaps in core product functionality and help build the right set of features and track adoption - Rigorously monitor key performance metrics and coordinate with various teams to take corrective actions as needed - Gather detailed functional requirements and create product requirements (PRDs) and other documents to support rapid development and effectively manage trade-offs between costs / schedules vs. customer benefits - Ensure PRDs, flow diagrams and wireframes are properly translated to live site and drive problem resolution once new features have gone live - Engage in defining a strategic creative direction for product and marketing communication - Champion customer satisfaction by working with the customer support team, oversee customer grievance resolution and trouble shoot in case of escalations - Work with various support teams (engineering, design, marketing, contracting) to manage operational issues such as fulfilment, external partner relationships, legal and other compliances and customer conversions - Work with the Finance and Accounting teams to identify key cost and revenue drivers for product areas - Obtain financial evaluations from the Finance team for new business options - Drive customer conversions and increase customer delight via system interventions as well as impactful contacts / leads management 3. Essential Attributes :&nbsp; - Product Design and Development skills -Technological knowledge - Product testing skills - Strong process orientation - Mobile first thinking - Analytical skills - Strong Communication - Using Data to take decisions Desirable Attributes:&nbsp; - Strategic capability - Dealing with ambiguity Desirable Knowledge Areas:&nbsp; - Management and improvement of conversions by improving offers and payments experience for the customer -Leading end-to-end integration of at least one payment method or payment processor

Mumbai

Tata CLiQ - Product Manager - Payments 

Tata CLiQ - Product Manager - Payments  ,Job Description for Tata CLiQ - Product Manager - Payments  in TataCLiQ in  Mumbai for (3-9) years of experience. Apply Now!

Job Description for Tata CLiQ - Product Manager - Payments  in TataCLiQ in  Mumbai for (3-9) years of experience. Apply Now!