About Talview : Talview helps enterprises beat Hiring Lag and engage great candidates faster with the world's first AI-led Instahiring platform. Hiring Lag cripples- businesses when open positions lie vacant adversely impacting a company's revenue, operations, and quality of hire. The best candidates today are in the market for only 10 days, and 6 of 10 candidates drop out of the hiring funnel when the process is too long. Talview empowers businesses to achieve a 100% digital hiring process with a parallel - one-click- high-quality candidate experience from the first interaction to final selection. Our clients include Adecco, Airbnb, Bajaj Allianz, Cognizant, Deloitte, HCL, Sephora, and Unicef. Learn how we- re beating Hiring Lag at www.talview.com Operations-Lead : - We are seeking a highly motivated and adaptable Operations Lead with experience in SAAS products. Proven leader, also focused on building excellent client relationships, training, working to identify their needs, quickly resolve issues &amp; to assure their business needs are met. This position will be reporting to Operations Manager. An ideal candidate would have : - Minimum 3-4 years of total work experience in the IT field specially working for a SaaS based product company. - Candidates having prior experience in supporting customers on HR Products are a bonus. - Has experience with being an account lead or point of contact for the customer in the&nbsp;company - Has worked with International customers (US, Australia, UK etc.) - Act as a Domain Knowledge Expert by providing functional support to customers on queries and operational activities. - Coordinate with internal departments like Sales, CSM, Support, PSD &amp; Vendors for supporting customer issues/queries. - Training customers on Talview platform modules and assessments - Support Day-to-Day Operational requirements on the platform that includes creation &amp; configuration of assessments, cut-offs, modules and scoring. - Expertise in MS tools as a requirement for Operations team, especially on MS Excel. - Create reports on account status for Talview Management as well as customers - Analysis of reports including process dashboards &amp; initiating appropriate action plans - Define &amp; Activate Standard Operating Procedures (SOPs) for streamlining processes - Conduct periodic operations/review meetings with customers on support tickets, escalations, resolutions provided and address any concerns from the customer Culture : Talview's culture is rooted in Collaboration, Commitment to excellence, Credence, and Customer-centricity (our 4Cs). The People : We have Off-Roaders, Bikers, Table Tennis Players, Cricketers, Runners, Video Game champs, Musicians, and almost all varieties of people in the team. We have Great Family people along with Happy Singles. You will surely find a buddy here once you join us and you can bring your talented buddies too! Working at Talview has its perks : Following are some benefits you can expect from us in return! If there's something important to you that's not on this list, talk to us! :) - Extraordinary chance to scale growth - Competitive salary - Fully stocked pantry with healthy fruits, snacks, gourmet coffee - 5 Days working &amp; Flexible Work culture - Whatever equipment helps you get your job done - Monthly team lunches and annual team building events - Team gatherings and company parties!

Bangalore

Talview - Lead - Client Relationship & Operations 

Talview - Lead - Client Relationship & Operations  ,Job Description for Talview - Lead - Client Relationship & Operations  in Talview in  Bangalore for (3-4) years of experience. Apply Now!

Job Description for Talview - Lead - Client Relationship & Operations  in Talview in  Bangalore for (3-4) years of experience. Apply Now!