12/04 Vaishali Jamwal
Recruitment Team at Swiggy

Views:6382 Applications:1148 Rec. Actions:Recruiter Actions:3

Swiggy - City Head - P&L (2-7 yrs) Premium

Bihar/Jharkhand/Patna/Ranchi Job Code: 686095

City Head- Patna/Ranchi

- Leading a young and ambitious city team in running the best on-demand food delivery service while constantly raising standards.

- Responsible for sustaining and growing the city's revenues with P&L responsibilities.

- Leading the Sales team in initiating new accounts and managing relationships with existing ones, thereby ensuring a healthy mix of partners.

- Laying down the roadmap for new account acquisition for the city and ensuring its execution.

- Strategizing and executing all account related initiatives from operational troubleshooting to activations.

- Maintaining a strong relationship with partners and being the face of Swiggy in that community.

- Leading the Operations team in delivering the best Customer experience while having a 360-degree view from Customer Care to Delivery Executive Safety to Optimal utilization of resources.

- Managing the administration function, operational performance reporting, streamlining processes and systems wherever possible

- Responsible for managing the City team from hiring and training new recruits to assigning targets and formulating incentive plans as well as career planning for each member of the team


- Relevant work experience of 2+ years in Sales or Marketing or Operations with a penchant for Leadership.

- A competent decision-maker with the ability to create and execute a strategic sales and marketing plan for the region.

- A visionary who can foresee the Macro factors affecting the business and strategize pre-emptively.

- Graduate with proven negotiation skills and effective communication skills (Oral skills: English and Hindi/Local Language)

- Identifies, builds and uses a wide network of contacts with people at all levels, internally and externally

- High ethical standards

Women-friendly workplace:

Maternity and Paternity Benefits

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