Roles and Responsibilities : - Lead day to day operations, deliver on operational plans against the strategic vision for the company- and being the face of Swiggy in that community - Establish an operating rhythm of the business to ensure the stores are running effectively and efficiently - Find and pursue cost reduction opportunities for maintaining strong P&L - Expansion into multiple zones for higher customer zone coverage - Improve Store Manpower efficiency, Improve order fill rates, optimize ambient and cold storage space and manage stringent processes to reduce pilferage - Maintain highest levels of stock availability and CX metrics and explore growth drivers - Stock management, stock movement across multiple phases and audits - Build productive and positive relationships across the organization at all levels to drive influence - Manage a team of Operations Managers and drive a culture of operational excellence - Support procurement process - and build vendor and supplier relationships - Identify and implement new initiatives with stakeholders to develop and launch new initiatives - Author, manage, and deliver executive level reporting, including daily, weekly, monthly, quarterly status reports to manage risks and issues and improve team communication and collaboration - Build consensus among cross-functional teams and influence decision making with leadership - Maintain harmony and ensure shared responsibility of business objectives with focus on team development and employee career growth - Help with recruiting operations and oversee new employee onboarding and training programs Desired Candidate : - A competent result oriented decision-maker with strong stakeholder management and execution skills - High ownership, accountability and bias for action a must - Should be comfortable with data analysis, Excel and be able to drive data driven decision making - Ability to work as a team player in a target driven work environment - Should have experience towards managing a large team of online and offline members - Drive process improvements and the ability to keep pace with our explosive growth while motivating others - 8+ years of relevant experience in Online/Offline retail industry in operations or business operation line - Graduate/postgraduate with proven operational execution skills - High ethical standards - Language: English and Local Language preferred The apply button will redirect you to an external URL, please apply there as well

Chennai

Swiggy - City Head - Operations 

Swiggy - City Head - Operations  ,Job Description for Swiggy - City Head - Operations  in Swiggy in  Chennai for (8-10) years of experience. Apply Now!

Job Description for Swiggy - City Head - Operations  in Swiggy in  Chennai for (8-10) years of experience. Apply Now!