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15/09 Harpreet
TA at Swiggy

Views:300 Applications:82 Rec. Actions:Recruiter Actions:0

Swiggy - City Head - Operations (8-10 yrs)

Chennai Job Code: 978481

Roles and Responsibilities :

- Lead day to day operations, deliver on operational plans against the strategic vision for the company- and being the face of Swiggy in that community

- Establish an operating rhythm of the business to ensure the stores are running effectively and efficiently

- Find and pursue cost reduction opportunities for maintaining strong P&L

- Expansion into multiple zones for higher customer zone coverage

- Improve Store Manpower efficiency, Improve order fill rates, optimize ambient and cold storage space and manage stringent processes to reduce pilferage

- Maintain highest levels of stock availability and CX metrics and explore growth drivers

- Stock management, stock movement across multiple phases and audits

- Build productive and positive relationships across the organization at all levels to drive influence

- Manage a team of Operations Managers and drive a culture of operational excellence

- Support procurement process - and build vendor and supplier relationships

- Identify and implement new initiatives with stakeholders to develop and launch new initiatives

- Author, manage, and deliver executive level reporting, including daily, weekly, monthly, quarterly status reports to manage risks and issues and improve team communication and collaboration

- Build consensus among cross-functional teams and influence decision making with leadership

- Maintain harmony and ensure shared responsibility of business objectives with focus on team development and employee career growth

- Help with recruiting operations and oversee new employee onboarding and training programs

Desired Candidate :

- A competent result oriented decision-maker with strong stakeholder management and execution skills

- High ownership, accountability and bias for action a must

- Should be comfortable with data analysis, Excel and be able to drive data driven decision making

- Ability to work as a team player in a target driven work environment

- Should have experience towards managing a large team of online and offline members

- Drive process improvements and the ability to keep pace with our explosive growth while motivating others

- 8+ years of relevant experience in Online/Offline retail industry in operations or business operation line

- Graduate/postgraduate with proven operational execution skills

- High ethical standards

- Language: English and Local Language preferred

The apply button will redirect you to an external URL, please apply there as well

Women-friendly workplace:

Maternity and Paternity Benefits

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