Swiggy - Business Associate - Swiggy Super - Business Strategy Team

The candidate will be a part of Swiggy's Business Strategy team and work on Swiggy SUPER, Swiggy's membership / loyalty program and one of Swiggy's top growth levers. He/she will be responsible for managing cross-functional initiatives within Swiggy intended to create the most compelling loyalty program across industries.

Responsibilities - 

- Developing an all-round understanding of the program's objectives and be on top of data and trends to drive recommendations, leading to fulfilling the objectives of the program

- Developing new cross-functional efforts to support the strategic direction of the SUPER program

- Individually interface with associated internal stakeholders to align and drive agenda points to propel the program's success

- Figure out win-wins with each of the stakeholders to ensure timely delivery of projects, offerings

- Employ best-practices of program management to break down initiatives into short-term and long-term goals

- Producing accurate and timely reporting of program status throughout its life-cycle; proactively highlight red-flags and ensure resolution

- Developing evaluation methods to assess the success of initiatives being undertaken

- Obsess about customer experience and suggest iterative measures to delight customers

Preferred Candidate

- 1-2 years of work experience in Loyalty or subscription programs / Program Management / Cross-functional role

- B.E./B.Tech from a premium institute preferred

- Inherent drive to learn across areas; resourcefulness

- Ability to own work-streams end to end i.e. from conceptualization to closure, leveraging internal resources to get things done

- Should be proficient in using Excel, Powerpoint. Basic level of SQL querying and database understanding would be a strong plus