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21/05 Shalini Parupudi
HR at SuprDaily

Views:3410 Applications:941 Rec. Actions:Recruiter Actions:17

Supr Daily - General Manager - Operations (4-10 yrs) Premium

Bangalore Job Code: 823536

Job Description :

- Keep track of reliability metrics which may impact the health of the supply chain.

- Process set up and streamlining across all assets for all issues which may impact reliability.

- Point person for liaising between Ops and the customer SPOC (Daily Sync up).

- Adhoc breakdowns/disruptions to be managed and also communicated to customers (external or internal).

- Manage the planned events (spike in volumes) by employing the predefined and/or newly identified/aligned levers.

- Pull up scorecard metrics along with first cut RCA for the metrics.

- Weekly summary for POC & Pilot shipments for all clients.

- Do deep dives on recurring issues and bring a systematic closure to those issues.

- Process review and improvement in all function areas where CT interacts.

- Provide inputs to product development with CTs point of view after collaborating inputs from various stakeholders.

- Exercise preset levers and/or new identified levers in the event of breakdown/disruption for Tech issues, external issues and internal operations

- Build levers for new scenarios disrupting the flow for respective assets.

- Monitor shipment flow, dependencies, cut off misses, functional breaches, breach risks in the respective assets.

- Conceptualize and own action items to improve service/speed/reliability/experience across Product, Tech, Design and Operations teams.

Women-friendly workplace:

Maternity and Paternity Benefits

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