Sunstone Eduversity - Head - Training & Quality

Training & Quality Head

- Project on revamping Foundation Training Program.

- Project on Learning Management System.

- Designing new Product Launch Training content and roll out.

- Designing Refresher Training Programs on Products, Process and Technology.

- Conducting and facilitating Induction program for newly appointed

- Designing and expanding training and development programs based on the needs of the business.

- Conducting and facilitating soft skill training programs.

- Preparation and Maintenance of all related reports and documents.

- Responsible for Leading and directing the QA leadership team.

- Provide leadership and technical expertise within Test Automation and Quality Assurance i.e Voice Process, Chat Process etc.