Sunera Tech - Manager - Operations - Shared Services

Qualifications, Knowledge, Skills and Experience

- Proven leadership and operational management skills and capacity

- Post Graduate Degree in relevant field (Business Administration, HR Management, Finance)

- 8 to 12years- professional services experience in India and/or in the US

- Experience working with major private sector customers, very strong client interfacing/handling skills required and should have managed medium to large enterprise programs earlier.

- Proven ability to manage teams of up to 50 people in a matrixed environment

- Commercially astute with demonstrable aptitude in client service and management

- Expertise in Delivery Management including status reporting, Value articulation of project delivery, SLA management, shared services delivery.

- Track record in managing teams and connecting across units of a firm to set and achieve targets, ideally in a shared service operation

- Excellent written and verbal communication skills in English.

- Flexibility, versatile and tolerant in a changing work environment with the ability to work effectively under pressure and to strict deadlines.