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Manager - HR at Sunlife
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Sun Life Financial - Manager - Business Excellence - IT (7-12 yrs)
Manager - Business Excellence - IT - CMMI Svc ML3
Job Description : Manager - Business Excellence
Band : 6.1
History :
Sun Life India Service Centre, is a strategic initiative of Sun Life Financial, providing IT and operation services to Sun Life's business Units in North America and other geographies.
Job Summary:
- Driving the CMMI culture across organization
- Process deployment, facilitation and compliance for identified team
- Process Training Capabilities at organization level
- Lead the Process Quality Audit Initiative to ensure QMS is implemented consistently and effectively across the organization
- Process Definition and tailoring for organization specific process in line with CMMI
- Coordinating with global teams for process changes to QMS
- Facilitate implementation of measurement indicators at various levels based on customer expectations and providing meaningful analysis
- Skilled at consulting clients, communicating effectively, leading change, facilitating learning and modeling improvement culture
- Effective at helping leaders and teams build capability to drive continuous improvement through training and coaching
- Drive the transformation to a value stream centric organization (e.g., customer focus, measure and manage, drive out waste, improve quality and consistency of work processes, cross-functional line of sight, etc.)
Competencies :
- Communication / Presentation skills
- Statistical Skills/Data affinity
- Facilitation and interpersonal skills
- Project management skills
- Multi Tasking / Time Management
- Change Management skills
Education and Experience:
- Minimum Bachelors degree and 7 to 10 years of relevant experience
- At least 4 year experience as a SQA ( Software Quality Analyst) in a CMMI ML3 or above organization.
- Exposure to CMMI Svc ML3 is a must, with extra weightage for those who have worked as an ATM (assessment team member).
- Certified Lean Six Sigma Black Belt. Hands-on knowledge of Six Sigma, Lean, CMMI or other process improvement methodologies preferred
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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