Sulekha - Product Manager - Web/Mobile

Product Manager - Web/Mobile

Are you passionate about building great products and obsessive about design? Do you believe that that there is no detail too small and are driven to get things done? Do you love staring at data & spot trends? Do you have the burning desire and the entrepreneurial spirit to make a difference to the lives of millions every day?

We have the perfect engagement for you. It's not just a job. It's where you would work hands-on to make a meaningful impact to your life and brand Sulekha.

Driven by passion and perseverance, Sulekha is about to unravel a paradigm shift in the local services space and is determined to be the "Home Screen App for Local Services" in India and US. With 7% of the internet users in India using our services we are at the helm of local services serving 25,000 needs across the country every day.

We are looking for a Product Manager who is passionate about building products for consumer internet companies and excels in blending creative thinking with quantitative analysis.

As a Product Manager at Sulekha, you will:

- Generate new ideas that grow market share, improve customer experience and drive growth

- Challenge all members of cross-functional team (engineering, design, etc.) to think boldly and creatively and then to funnel that energy into concrete products and execution plans.

- Drive definition of and execution against a product go-to-market plan, including phasing and marketing

- Gain a deep understanding of customer experience, identify and fill product gaps

- Translate product strategy into detailed requirements and prototypes

- Scope and prioritize activities based on business and customer impact

- Work closely with development teams to ensure quick deliveries using optimal resources

- Communicate throughout the product lifecycle to ensure key stakeholders and senior management are kept updated on milestones, issues, and product status

- Develop a deep understanding of our users: their problems, their needs, their desires

- Manage prioritization and trade-offs among customer experience, technical constraints and business drivers.

What's in it for you?

- Opportunity to be an influential product driver

- Gateway to a rocking product management career

- Past scope to acquire multi-faceted skills as Sulekha navigates some under-leveraged opportunities

- Opportunity to create a huge value in the lives of Indians across the country

Product Manager - Web/Mobile

Roles & Responsibilities:

We would like a deeply hands-on, experienced product development person to work and deliver on these job expectations:

Web/Mobile Product Lifecycle, Execution & Engagement (~60%)

Web/Mobile Product Roadmap:

- Map the short-term (quarter), annual and 3 year roadmap to build delightful products and features for Sulekha's PC website and mobile web - that are used in the tens of millions each month

- Lead the product thinking for a long-term product evolution, while balancing short-term priorities of generating leads from consumers for SMB customers

Web/Mobile User Experience:

- Advocate and implement a superlative - PC/Mobile user experience- by implementing the product vision on PC and its related avatars like large screen tablets

- Evolve the PC web user experience to be a far more nuanced and detail oriented - vis-- -vis the mobile web that may be markedly easier for different kinds of local services, based on the category

Web/Mobile Execution:

Define the workflow of PC Web and Mobile web applications through wireframes, mockups, prototypes, ROCs and achieve feature/platform launches on time

User Engagement:

Drive multiple methods to make users engage with the product - and achieve greater delight

Testing & Feedback:

Continuously test the mobile web product on a plethora of devices and platforms, besides looking at user experience data flowing through thousands of daily user experiences (and achieve significant standardization of user delight)

PC Web & Mobile Growth & Others (~40%)

Growth identification:

- Analyzing PC Web and Mobile web usage through both data and commissioned primary research to identify channels/avenues/sources of increasing growth in terms of new user acquisition (even if PC penetration is flat)

- Working with both internal marketing and external marketing teams to influence them and achieve the mobile app growth objectives

Product Manager - Web/Mobile

Competitive Analytics:

Measure and benchmark Sulekha performance against both existing Indian competitors and other local service providers in USA/Europe/Asia etc. for the PC Web and Mobile Web separately

Skills:

Professional

- Experience with minimum 2-3 years in Web/mobile product management

- Consumer mobile product development experience is an added advantage

- Hands-on coding experience is a plus

- Project/Program management experience of at least 2+ years in the past

Personal :

- Track record of delivery, goal oriented along with ability to sets clear priorities and meets deadlines

- Positive, initiative driven, motivating and a natural leader

- Result oriented, entrepreneurial and self-motivated

- Ambitious and flexible

- Excellent communication and presentation skills

Sulekha represents an unmatched opportunity, some hard facts:

- A multi-faceted 2000+ team all across India and US

- Growing in revenues and enterprise valuation at a CAGR of 30-35% for the last 10 years

- 2.2 Million Active SMBs, which is 25% of the total 8 Million SMBs in India

- $200 Billion in transactions in the local services space

- Well-financed by some of the most renowned global investors: GIC ($ 350 B Sovereign Fund of Singapore), Norwest ($ 5 B Silicon Valley Fund), Mitsui ($ 60 B Global Fortune 200 Company)

- Significant transformation to extend platform to incorporate productization of local services and to make use of Sulekha super easy and fast

Launching a major multi-year branding campaign to become synonymous with local services